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Interpersonal Skills

What You Will Learn in this Course: 

  • How to work effectively with others in a Team
  • More about your personal strengths and weaknesses
  • How to develop and maintain good working relationship
  • Skills for valuing and respecting differences
  • Giving and Receiving Feedback
  • How to cope with constant change and other challenges.

Course Overview:

What is Interpersonal Skills?

Understanding your Personal Style

Developing and Maintaining good Working Relationships

Working with others in a Team:

  • Emotional Self-control
  • Trustworthiness
  • Conscientiousness
  • Adaptability
  • Optimism
  • Achievement Orientation
  • Initiative
  • Valuing and Respecting Differences
  • Our Attitude About Differences
  • Dimensions of Diversity Exercise
  • Tips for Improving Relationships in a Diverse Workplace
  • Coping with Change and other Challenges
  • Attitude About Change Exercise
  • Adapting to Change in the Workplace Exercise
  • What we Know About Change
  • Coping with  Change and Unexpected Events
  • Responding to Feedback
  • Accepting Criticism: Role Play

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